Wasted clinic time?
Focus on higher revenue generating treatments to maintain your associates calendar with simpler treatments.
Time-trapped by simple treatments?
Increase the numbers of higher ticket treatment consultations for you and your senior team.
Not meeting revenue targets?
Take control by increasing the flow of new patients and compounding your internal marketing and word-of-mouth efforts.
Grow Patiently – Where healthcare professionals become the go-to choice by unveiling their story
ABOUT
US
As both business coaches and a fully practising advertising and marketing agency with decades of experience in the healthcare industry, we don’t just talk about growth strategies; we actually implement them with you and for you. With a widespread saturation of companies following cookie-cutter marketing approaches, we unveil the one thing that sets you apart and gives people a reason to remember you; your story.
21+ years
Experience in the team
£9MM+
Ad budgets managed
£100MM+
Generated for clients
What you get working with us
Your own in-house marketing department with over 20 years of experience in healthcare clinics around the world, who specialise in making you the go-to choice
for high ticket patients by unveiling the one thing that can’t be imitated; your story.
Proven Strategies
Adding to your team a group of people who have booked over 145 implant consultations for one practice in the last year, booked just under 200 for another in 18 months and helped another practice expand from one location to five within 2 years.
Patient Generation Systems
A fully managed patient-generation system, meaning that new high-ticket patient bookings appear in your calendar weekly with deposits, handled entirely by our team. You focus on treating patients and leading your practice – we’ll take care of the rest.
Business Growth Strategy
Ensure your business is an asset for you; one that far exceeds the potential return on investment of any index fund. It doesn’t have to be solely a place where you have a highly paid job.
Dental Industry Experts
Strengthen your team with a collection of dental coaches, marketers, designers, appointment setters (Virtual TCOs), software specialists, and website developers for a fraction of the financial and time cost of hiring them yourself.
Proactive Practice Transformation
The transformation of your practice from another dental clinic in your location to a business with a clear direction, market position (story), and proven systems to draw in your ideal patients – and ultimately, to boost revenue.
Exclusive Open Day Methodology
The opportunity to use the same open day strategies that have helped multiple practices draw in up to 6 figures during just one event.
How
you will
benefit
Increased income
Higher revenue provides room for a higher take-home income, allowing you to enjoy life more fully.
Streamlined systems
Allow for an increase in high ticket treatments without you working 60 hour weeks.
Business expansion
Greater flexibility to reinvest in your business to develop your team, upgrade equipment, or opening new locations.
Referrals & recognition
More patient referrals and improved brand awareness within your target audience.
Time freedom
Focus on the specific treatments you’re passionate about, rather than simply what walks through the door.
Refined patient flow
Creating a smoother, more efficient practice where your team knows what to do and when.
Our Process
How we make it easy for you.
Our Role:
- We craft a unique market position for your brand using our proprietary “behind the veil”™ story development process with you. This is the foundation for all potential touch points for new patients; your website, google profile, social media and within the physical patient journey too.
- We design, implement and manage bespoke advertisements in line with your messaging. These are focused on booking consultations for your highest revenue generating but will compound general audience awareness too.
- Our New-Patient Coordinator team builds relationships with your enquiries through email, messenger and phone conversations, responding promptly and following up respectfully for the next 6-12 months. Once a patient is confident that you are the best choice for them, our team secures a deposit and schedules their appointment on your behalf.
- Our coaches work closely with you and your team, assessing reports, planning for upcoming quarters, and providing business, sales and systems training.
Your Role:
- Complete your onboarding to connect accounts and gather media assets. You will then be walked through our “behind the veil”™ story development process which will allow us together to pinpoint your story.
- Guide your team to understand that a new partner will be joining to support the booking of more new patients. If they share the vision, they can then focus solely on delivering effective consultations and treatments with a great patient flow.
- Meet with Grow Patiently each quarter (or more frequently, if required) to review reports, receive coaching and strategise together for the coming quarters.
Get ready for
15+ new implant
15+ new aligner
15+ new bonding
patients, pre-qualified on the phone by our team and booked directly into your diary every month.
Case study | Warren Davies Dental Care exceeds £1 million for the first time | UK
Within 18 months of partnering with Grow Patiently, Warren Davies Dental Care managed to exceed the £1m revenue rate for the first time in its 33 years. This was, in part, thanks to having over 200 implant consultations scheduled for them by the Grow Patiently team.
Having purchased an established rural practice with a loyal patient base, the new principal wanted to weave their own story through the business, improve online visibility and ensure a competitive edge moving forward. The goal was to become the practice of choice for dental implants in the local area and the challenge was to do so without overstretching the small team. In response, Grow Patiently embedded personable virtual TCOs to build relationships with the enquiring patients and schedule them into the diary with deposits to take the load away from an already-busy team and to ensure that FTAs were kept to a minimum. Within 18 months, the revenue doubled which helped facilitate more recruitment and a full renovation and website re-development.
£512,647
Starting
Revenue Rate
£1020278+
Current
Revenue Rate
Case study | Andover Dental Practice has a £98,350 Invisalign Open Day | UK
Within 3 months of partnering with Grow Patiently, this practice generated £98,350 in new Invisalign revenue during their Open Day in Summer 2024 having invested just £3640 in advertising budget (27x Return on Advertising Spend).
The principal wanted to increase the implant and orthodontic cases across the practice’s two sites to help fill the calendar of underutilised associates. However, the story needed refinement considering the recent increase of competition in the area making distinct choices less obvious to prospective patients. Grow Patiently began with significant brand tightening work so as not to waste an increased advertising investment. Following this, digital campaigns were launched across multiple platforms. Within 5 weeks, both locations were generating regular new consultations for implants and orthodontics and the new revenue metrics were increasing. This allowed for further investment into an Invisalign Open Day which generated the practice £98,350 in new revenue from just £3,640 in advertising budget (27x Return on Advertising Spend).
£3,640
Advertising
Budget Investment
£98,350
New
Invisalign Revenue
Are you ready to maximise the potential of your story?
If you like our work and are ready to discuss what we can do to help you too, you are welcome to book a complimentary consultation.
If appropriate during the consultation, we can also arrange for you to speak directly to 3 of our clients too.
Are you ready to maximise the potential of your story?
If you like our work and are ready to discuss what we can do to help you too, you are welcome to book a complimentary consultation.
If appropriate during the consultation, we can also arrange for you to speak directly to 3 of our clients too.
Case study | The Smile Mission expands dramatically within two years | USA
Within 2 years of working together, Grow Patiently have helped The Smile Mission story expand from one to five dental offices statewide in Florida.
From initially wanting to increase audience awareness and patient numbers with TikTok video advertising in their first and only practice at the time, to balancing rapid expansion with new and streamlined operational processes using a CRM and power diallers, the challenge has been to remain true to the story or mission statement from which the brand derives its segmentation, positioning and targeting strength: to provide affordable oral health care to as many people as possible. Following the great success of this ongoing partnership, we are now beginning the plans for another location.
2
Years
With Us
4
Additional
New Locations
Case study | Undisclosed Dental Practice* reaches EBITDA revenue targets within 6 months | UK
After 6 months of partnering with Grow Patiently, this UK dental practice reached the revenue target they needed to facilitate their desired EBITDA in preparation for the exit of the owners.
Feeling that an exit was the next logical step for this principal, the challenge was to tighten the practice’s acquisition systems and strengthen its EBITDA to maximise the upcoming sale. In preparation, a process of story refinement with clearer positioning led to an extensive web development process. This allowed for an all encompassing digital advertising strategy to be put in place incorporating Meta & Google to broaden the external audience accompanied by an email marketing system to enrich the offering to existing patients internally. With the development of a system using virtual TCOs, this practice was soon able to exceed the targets that had been set for the desired EBITDA.
*Practice name undisclosed for the duration of the sale.
£637,202
Starting
Revenue Rate
£1261070+
Current
Revenue Rate
The Grow Patiently Story
I’m Hugo, the founder of Grow Patiently. After nearly a decade in History education & leadership, I launched Grow Patiently after struggling to find a healthcare provider I could truly connect with during an emotionally charged search for my family.
I felt like they all looked the same – granted, they had slightly different logos, colours, and websites but beyond that they were the same to me. In hindsight, it was like they were using A.I templates like people do today. All I could really gather was that they had all invested in a website and that they were all the most experienced, the most caring – the “best”.
Once I met the chosen provider however, who quite by chance we settled on booking an appointment with, I realised that they had so much more to offer. They had a unique story that was simply not being seen outside of their walls. I thought: there must be so many patients who completely miss out on this team as a result of their marketing.
Grow Patiently was born to change this.
I knew from my time teaching History that almost no one remembers the intricate facts and figures of historical events… but they do remember the characters and stories. Everyone knows Winston Churchill, the hat, and the cigars… but very few know about what qualifications he had, for example.
I had a vision – to transform healthcare providers into the go-to option by unveiling their unique story and, in doing so, help local people find the best provider for them.
The issue was that I had no clients to help! I at least needed that first to get started and I knew it wasn’t going to be easy. All I had was my own story. So I got to sharing.
Fast forward to today, I am incredibly grateful to have been joined on my mission by a selection of highly qualified, highly skilled and incredible individuals who share the same commitment, drive and motivation as me. We now have decades of experience in the healthcare industry within the team and have helped healthcare clients across four continents.
21+ years
Team experience
£9MM+
Ad budgets managed
£100MM+
Generated for clients
Maxine Phiri
Achievement & New Patient Co-Ordinator
Maxine helps our partner practices develop seamless experiences for prospective patients. She works closely with them from onboarding through to implementing new initiatives, enhancing communication and improving systems.
Hugo Trace
Managing Director
Hugo combines his background in academia, research, and writing to help businesses understand their audiences, create targeted approaches and build authentic connections.
Gordan Gizdić
Marketing Media Buyer & UX/UI Developer
Gordan leverages 20 years of consulting for leading clinics across Europe, helping them scale from small teams to 100 and everything in between. His expertise ensures our clients’ brands effectively connect with their local audiences and grow in the way they envision.
Taya Hanton
Graphic Designer
Taya expertly combines her deep knowledge of user experience with a flair for creativity and illustration, ensuring that every project is not only functional and unique but also visually stunning and engaging.
Mario Miskovic
Full Stack Developer
Mario brings his decades of expertise in front-end and back-end technologies to keep us at the cutting edge of the latest tech and web applications. His knowledge means our client accounts are building the right way over time.
Felicia Mokoena
Social Media & New Patient Co-Ordinator
Felicia excels at crafting engaging content that connects with audiences while also facilitating communication between prospective patients and our clients’ practices, ensuring a smooth and welcoming experience.
Our Offers
3. Editor
For those with a clear story
Story
Working within the story you are already telling
Advertising
Single platform (Meta, Google or TikTok)
Leads
Automated lead notifications for your team
Nurturing
SMS & email marketing functionality
CRM
Custom CRM development with power dialler functionality
Support
Unlimited multi channel support (WhatsApp, Phone, Email)
1. Full Production
For those needing to find their story
Story
Crafting your messaging from scratch
Advertising
Full suite video & image marketing (Meta, TikTok & Google)
Leads
New Patient Coordinator will speak to and book your enquiries into your diary for you
Nurturing
Full A.I., SMS and Email marketing nurture system
Consulting
Monthly consulting & training for you and/or team
Support
Unlimited multi channel support (WhatsApp, Phone, Email)
2. Plot Twist
For those needing to refine their story
Story
Improving to increase market differentiation
Advertising
Choice of two advertising platforms (FB & IG video, TikTok & Google)
Leads
New Patient Coordinator will speak to and book your enquiries into your diary for you
Nurturing
A.I. Chat bot and A.I. sms follow up options
Consulting
Quarterly consulting & training for you and/or team
Support
Unlimited multi channel support (WhatsApp, Phone, Email)